Turn store purchases into personal messages.
Connect your point-of-sale or ERP system to Joryio through the API, and link purchases to customer profiles using a phone number, email address or membership ID. Once the integration is set up, incoming purchases can start the follow-up journeys you define.
Journeys that keep customers connected between visits.
Send a thank-you, ask for a review or share product care instructions. The checkout purchase starts the journey, and you choose the timing.
Use predicted next-purchase timing to choose when to reach out to each customer and invite them back.
Schedule reminders to restock products such as coffee or skincare, based on each customer’s buying habits.
Use purchase history and RFM to identify customers who are drifting away, then reach out with a journey tailored to their buying habits.
Invite people who bought in-store to shop online too. Send stock updates and reminders about products that interested them, with website and store activity linked to the same profile.
Give customers who viewed products online a reason to visit in person. When your checkout system reports a purchase, it joins their history on the same profile.
One customer profile, online and in-store.
Connect store purchases and website activity on one customer profile using shared identifiers such as phone or email. Build audiences from the fuller picture, continue journeys between your website and store, and measure revenue without double counting.
Your loyalty card, on your customer’s phone.
Send a link to add a pass to Apple Wallet or Google Wallet, then update points, membership levels and rewards through your journeys. When your checkout system reports a redemption, you can attribute it to the journey that led to it.
Stay in touch by SMS and WhatsApp with customers who have shared a phone number and opted in to the relevant channel. Tailor messages to their purchases and keep sending frequency within the rules you set.
Connect your store systems through the API and webhooks, and your online store through Shopify, WooCommerce or Magento. Use purchase data from both sources to build RFM audiences and plan follow-ups around predicted next-purchase timing. Learn more about connecting your systems →
Let’s give your customers a reason to return.
Discover how a store purchase can start a personal journey that continues after checkout.