A relevant journey for each audience.
Manage buyers and sellers in the same workspace. Build segments, campaigns and journeys for each audience based on their attributes and activity. Someone who both buys and sells can belong to both groups, with data, communication preferences and reporting managed in one place.
Price dropped? Tell the people who are interested.
Connect your listings catalog to Joryio and build journeys that start when an item returns to stock, drops in price or sells out. Notify buyers who follow it and the seller offering it, based on your configured journeys and their communication preferences.
Journeys that help buyers and sellers take the next step.
Help new sellers get started with guidance and reminders that match their progress, through to publishing their first listing.
Set up a message that goes to the seller when an order arrives, with the details they need to act on it.
Identify sellers who have not listed anything recently or are visiting less often. Offer help or a reminder to start listing again.
Send item updates to buyers who follow it or saved it to their wishlist, in line with their communication preferences.
Build journeys around the items buyers viewed, with relevant reminders and frequency limits to avoid overwhelming them.
Ask buyers for a review after their order is delivered, and notify the seller when it arrives.
See what works for buyers and sellers.
Track revenue, retention and journey performance for each audience. See which orders are attributed to buyer journeys and how many sellers return to activity during re-engagement journeys. Compare with control groups to estimate the contribution of your messages.
Connect your marketplace through the API and webhooks to send Joryio data about orders, listings, reviews and payouts. SDKs add website and app activity. Use the data to group buyers and sellers by their behavior and tailor message timing to each person. Learn more about connecting your data →
Build relationships that bring buyers and sellers back.
Discover how to turn marketplace activity into personal journeys for buyers and sellers.