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Joryio
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E-commerce & DTC

Turn browsers into buyers, and buyers into returning customers.

Connect your Shopify, WooCommerce or Magento store to Joryio and use shopping activity to send messages that fit each customer. Build journeys for cart recovery, stock updates and reconnecting with customers, then track the revenue attributed to them.

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app.joryio.com/journeys/cart-recoveryJourney activeAttributed revenue · $86,410 · 30 days
TRIGGERcart_abandonedShopify · real timeWAIT45 min · quiet hoursskip if purchasedEMAIL"Your cart is saved"items from the cartUNOPENED → WHATSAPPOffer, if margin allowsholdout 10%ORDER PLACEDExit · counted as revenuededuplicated

Journeys for every stage of the purchase.

CART RECOVERY
Help customers complete their purchase

Start with email, follow up on WhatsApp if the email is unopened, and add an SMS reminder when needed. A control group helps you measure the journey’s contribution.

email→whatsapp→sms
BACK IN STOCK
Let customers know when a favorite is back

Notify customers waiting for a product when it returns to stock. The inventory update in your catalog starts the journey, without custom development.

Out of stock→86 in stock · 1,204 waiting
PRICE DROP
A lower price. A reason to return.

Tell customers when the price drops on products they saved or viewed, and give them a reason to come back to your store.

$42.00$29.00→312 customers notified
POST-PURCHASE
Keep the conversation going after checkout

Send delivery updates, ask for reviews and suggest complementary products, timed to each customer’s buying habits.

Order delivered→Request a review→Suggest complementary products
WIN-BACK
Invite customers who haven’t bought recently to return

Use purchase history to find customers who may be drifting away. Predicted next-order timing helps you choose when to reach out.

RFM: at risk of leaving→Send a message on day 52
BROWSE ABANDONMENT
Bring interested shoppers back

Use browsing activity to remind customers about products that caught their eye. Set frequency limits to control how often you send.

3 product views→Up to 4 messages a week
Store data

Understand customers through their buying habits.

Sync products, orders, customers and carts from your store to Joryio, including across multiple stores. Build audiences using purchase recency, frequency and spend (RFM). Use predicted customer lifetime value and next-order timing to tailor your approach.

Purchase-based segments (RFM)
Top customers
18,204
At risk of leaving
29,876
New customers
13,090
Updated nightly · available for audience segmentation
Joryio AI

Recommend products that fit each customer.

Add recommendations from your up-to-date catalog to your messages: personalized picks, popular products or recently viewed items. Recommendations and their order adapt to customer activity and purchases.

Picked for you, Emily
PRODUCT IMAGE
Colombia Huila 1kg
$42.0092% match
PRODUCT IMAGE
Pour-over kit
$36.0087% match
Personalized using activity and purchases
Revenue measurement

See which journeys lead to purchases.

Track revenue attributed to your campaigns and journeys. Attribution uses clicks and the time between a message and a purchase, without counting the same order twice. Comparison with a control group helps you estimate the journey’s contribution.

Revenue by journey · 30 daysFor illustration only
Attributed revenue
$214,830
Vs control group
+11.4%
Cart recovery
$86,410
Post-purchase
$61,204
Win-back
$41,318
Back in stock
$25,898
Each order counts once across campaigns and journeys
ShopifyWooCommerceMagento

Connect your store to sync products, orders, customers and carts in real time.

Let’s build the next journey for your store’s customers.

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Joryio for ecommerce - Personal marketing that brings customers back